PreciousPOOCHES

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Serving Select Areas of:

Murfreesboro, Smyrna & Rockvale of Rutherford County, Tennessee.

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615.710.3942

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PreciousPOOCHES

Grooming Policies

Our Policies:

Safety and health are my primary concerns.

I will not provide any procedure that causes discomfort or pain.  This includes dematting.  Small tangles and matts can usually be removed with no issues.

Senior and disabled dogs will be groomed for cleanliness and comfort.  

I will ask you to tell me of any medical issues, injuries, allergies, sensitivities or pre-existing conditions. This is required for the safety and well being of your dog.

If your dog has a behavior problem, please let me know. This does not mean that your dog cannot be groomed.  It means that I will take the extra time and necessary precautions for everyone’s safety.

I reserve the right to muzzle your dog if necessary.

If your dog is too aggressive, or your dog or I am put at risk of injury, I reserve the right to refuse service.


Appointment scheduling:

I will arrive as close to the scheduled appointment time as possible.  However, sometimes situations will occur, causing my schedule to be off.  This includes traffic, weather, a difficult pet, or other issues.  I will never rush a pet (potentially causing injury) to stay on schedule.  I will call you and advise you of an arrival time when my schedule is beyond my control.  

Pricing varies per dog, and is determined by breed, size and condition.

Additional charges may apply for dematting, deshedding and excessive coats.

Two dogs of the same breed may be different prices due to coat condition, size and style.

A dog that requires additional time due to behavior may be subject to an additional charge.


Matting:

Keep in mind that a matted coat can cause numerous health conditions including itching, irritation and skin infections.  Removing a heavily matted coat increases the risks of cuts and abrasions.  Heavy matting can trap moisture by the dog’s skin, allowing fungus or bacteria to grow, causing skin irritations that exist prior to the grooming process.  Precious Pooches is not responsible for any pre-existing conditions or injuries due to a matted coat.  I will bring these issues to your attention immediately.

I will not demat your dog, unless it is minor.  If the matting is too severe to be brushed out, then I will ask your permission to clip your dog short and start over.  I will not shave your dog without your permission.


Payment:

Payment is due at the time of service.  If you are not present for your dog’s groom, payment must be arranged ahead of time.  

One of the benefits of mobile grooming is that you do not have to be home for your dog’s groom.  If you choose to use this benefit, I ask that you be present for the first groom, so that we can discuss your needs and preferences.  After this, you may give me a key to your home, leave a key outside the house, or give me your garage code.  Your dog will be freshly groomed when you arrive home!


Precious Pooches is licensed and insured.